The Department for Education currently has issues with the voucher system for all students in receipt of Free School Meals. Emails have been sent to all qualifying parents but please be aware this may have have gone to spam / junk folders, so please ensure you have checked these areas. The email comes from a company called Edenred and not from Trentham Academy or The City Learning Trust.
If you have ordered eCodes and are waiting for them to be delivered, please be aware this can take up to 4 days.
If you have not received the eCodes you have ordered, please check your ‘junk’ folders before contacting Edenred at firstname.lastname@example.org
Full details of the Government scheme can be found here:
The City Learning Trust will be sending out food hampers again this week due to the technical issues families are potentially encountering.